How to establish accountability with your sales reps?

Have you ever been in a relationship where you felt timid to tell the other person that they weren’t giving you what you needed? Think about that for a second…

Have you had a boss tell you they were going to do something, and they completely forget or drop the ball? OR Have you ever told a supervisor that you were going to accomplish a task and then forget to execute?

Who is responsible for ensuring that this lack of action is held accountable?

The answer is both the supervisor and the employee. However, it is the responsibility of the manager to set the correct boundaries of communication.

I discuss this and much more in my most recent video blog.