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The Four Step Process for Handling Customer Complaints
You can use this strategy in sales leadership as well Handling upset customers is part of being a sales professional. I’ve been doing this long
Don’t let vacation be a momentum buster
A little planning is all it takes In the world of sales and entrepreneurship, forward-moving momentum is what we all want. You see, we all
The one big mistake being made in digital sales
Don’t forget this key ingredient Selling in a digital sales format is one of the challenges that is often presented to me by clients and
The number one mistake you’re making when ‘times are tough’
Lowering your price is not the answer Times are tough, but that is nothing new. We’ve all lived through our share of financial uncertainty. Whether
The key to better time management
Automation is the key to making the most of your day Recent data suggests sales professionals spend two thirds of their time not selling. Let’s
Sales not on pace? Change your direction today
Take a deep breath and change your path today So we’re nearing the end of the first quarter of 2021. If you aren’t on pace
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